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Testimonials

5 Star Review

I appreciate the efforts put into repairing my car and adjusting everything just right, as well as your advice regarding maintenance - a significant factor with any older car. Thanks for treating my car like it will last another 100,000 miles!

Bottom Line: Yes, I would recommend this business to a friend.

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Response from Auto Jockeys:

That's what we are here for, Sarah. Thank you for the trust and confidence you have placed in us! Have a great day!

5 Star Review
Each member of Auto Jockeys bring his own talent & skill to provide the best in service for a reasonable price. There's a definite concern that customers are satisfied, & know that you are honest & trustworthy.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
I was very pleased with your customer service and flexibility in scheduling. No repairs were scheduled at my visit, but I plan to return to Auto Jockeys when repairs are needed. Definitely recommend!

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
Absolutely! Consistently friendly, knowledgeable and accommodating they epitomize what all bussinesses should display for customer retention and loyalty

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
I was very impressed with the professionalism of everyone who took the time to speak with me at my recent visit. Not only will I recommend Auto Jockeys to friends and family, but plan on using them in my search for the new "perfect" vehicle.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
The Auto Jockeys staff is great. Always friendly, prompt and professional. I would never take my car any place else, even for an oil change.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
Not only do I like your safety inspection that accompanies the service provided, but the fairness and honesty in the results of that inspection given to the customer.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
My local Mercedes Dealer left but I would not have bought a new Mercedes without Auto Jockeys as my mechanics. I have them do the routine work even though I am still covered by the new car warranty.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
Easy to set up appointment, quick check in on the service date, ready when promised. 5 year old car looks brand new inside and out!!! Even grungy carpets look new...

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
CustomerLink Certified The best! You take good care of us.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
CustomerLink Certified Always there in a crisis--fits in the appt. quickly--diagnoses problem and fixes it --everything I expect--plus a little humor! Thanks! cw

Bottom Line: Yes, I would recommend this business to a friend.

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1 Star Review
CustomerLink Certified Normally, "5 Stars" indicates Excellent! I am not sure how this rating process works. I will always give Auto Jockeys a "5-STAR RATING" of Excellence, because of your fairness, your honesty, your focus on the customer and overall customer service. Mostly, I just plain like you guys ... fun, friendly and expert mechanics! And, also, it is a great place to buy a car! Thanks for all of your hard work that you have done for me and for our family. You are appreciated!!! .... LIN :)

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on

Response from Auto Jockeys:
Good Morning Lin! This has to be the best "1 Star" review we have ever gotten, LOL. Thank you so much for your kind words, and for being one of the greatest ambassadors we have ever had here at Auto Jockeys. Our feelings are very mutual, and it's always good to laugh when you stop by to say hi! Thanks again!

5 Star Review
CustomerLink Certified I can honestly say there are few service related businesses that can hold a candle to the honest, friendly , dependable service you get at Auto Jockeys. I have been in Retail for 34 years,and The Auto Jockeys Team strives for that every visit I have been there. They are down to earth people that understand the average person. They have always treated me fair and caring attitude.If you have not tried Auto Jockeys you are missing out on one of Merrill's jewels of business. Kat VanDerGeest

Bottom Line: Yes, I would recommend this business to a friend.

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Response from Auto Jockeys:
Thank you, Kat, for the kind words :-)

5 Star Review
CustomerLink Certified Excellent service on the vehicle as well as dropping the vehicle off & picking it up.

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on

5 Star Review
CustomerLink Certified John and all his staff do excellent servicing. I feel they are better than a dealer ship, Had experience with service at a dealer and feel like we are just a dollar to them when you come in the door. Service does not compare to Auto Jockeys. Keep up the great work.

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on

5 Star Review
CustomerLink Certified Thanks for getting my daughters car in so quickly and taking care of the brakes! Nice to have a place where they do a great job every time!!!

 

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on

They're still my go to guys--problem solvers, and friendly service too!

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by

Great service, in and out quickly, and reasonable prices. When something is wrong with my vehicle, I know the guys at AUTO JOCKEYS have my back.

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by

I have recommended Auto Jockeys to many people. I have been a customer since they opened. The are VERY honest, fair and have exceptional skills in the service area. I also am impressed that their skilled mechanics can work on all vehicles including BMW's etc. I also have purchased vehicles from them. Do not even think about going anywhere else!

Lin & Greg K.

Hi,

Wow – what a class act. Saturday, Jan 9th you replaced our brake line hose and Tuesday we received an appreciation card from you. We are the ones that should have sent you an appreciation card! You fit us into your busy schedule, did the repair and called when it was finished – all at a very fair price. Thank you!! We will recommend you and wish you a great 2013 and beyond.

Thanks again for a job WELL DONE!

Sincerely,

John and Judith

To the Auto Jockeys Team,

Just a note to say thanks for always doing an outstanding job. I have never been treated with such service at any other garage! What would we do in Merrill if you would not have opened? I fully trust your staff and that means a lot. You're always friendly and get the job done in a timely manner. You bet I send my friends and family here.

Thanks again!

Kathleen

Dear Jon,

First, thank you for working with us and giving us the opportunity to have a wonderful car. This thank you is belated yet the car is awesome for us and we are enjoying it. We have referred you to 2-3 friends and will keep your email and phone for easy exchange to our friends in need of your services.

Warm regards,

Heather

Jon and all,

You guys are awesome! I can't tell you enough how appreciative I am for all of you.. you go the extra mile, your professionalism is admirable! You rock!

Thanks again,

Sue

There is still no one anywhere who can match your honesty, integrity and individualized and personal customer service. I'm grateful for you!

Thanks so much – your efforts are truly appreciated!

Merry Christmas to the best – the Auto Jockeys – from your #1 fan,

Lin


I just wanted to say thank you for the work you recently did on my Land Rover. I wanted you to know how impressed I was with the service I received. It's not often you find businesses that stand behind their work as you did in my case. You went above and beyond with the towing, keeping me updated, sending Shannon to look at the truck on a Sunday and placing a follow up call to make sure I was satisfied once I got the truck back.. OUTSTANDING CUSTOMER SERVICE!!!

We are very lucky to have your shop in our area, thank you again.

Pat

PS. I hope you're seeing a lot of new customers. I've been telling everybody how impressed I was with you and your staff

Jon, Shannon and Jared,

Thanks for the service you provide – often on short notice! Great to have you guys with Auto Jockeys in the neighborhood. Hoping your business continues to thrive. Will send anyone we know to you – have room for another stall or two?

Thanks again,

Timothy

Hi!

Kurt and I appreciate your customer service and communication from beginning to end of the Honda saga. Being from out of town and having no knowledge of Auto Jockeys, your organization gave us quality and honest service that is not the usual tempo in southeastern WI. We will continue to praise the treatment we received from all of you.

Thank you for being there when we needed help.

Joan

Hi Jon,

Bought a Red 1999 Silverado, no issues or hassles and the transaction went real well. Many people have commented on what a great work truck I bought!!

Thanks, John

Hi!!!

I just want to say that most people would not go above and beyond. I appreciate that you are one of those companies that do. Last winter my car was shaking so bad that I did not know what was wrong. Jared took my car in and it had snow built up in the rims. I appreciate that you guys can take care of every need possible, even if it was snow..

I have referred many to your company and now that I am no longer living in Merrill, I still refer people there if they are in the area and need help.

Thanks again guys....

Tonya


Awesome guys, every one of you!!! Great rates and reliable service. Thanks for being there fore me and my car!!!!

Caroline W.

Jon,

We recieved our plates for the Honda and are very pleased with this vehicle. Thank you,

Daniel and Kathy D.

I have a Grand Marquis bought at an estate sale. Low milage but A/C problems. The guys have been wonderful, helpful and caring.

Rose B.

The best of service - very accurate, precise times. The best there is.

Don B.

Very efficient & very friendly. Bend over backwards to help.

Rose B

Have been going to Auto Jockeys for years. I feel they are the best in Merrill!

Ann G.

Before repairs were done, an anaylsis of the car was done. They went over the report stating what was necessary to keep my car in peak performance - in order of time and importance. This was of most value, so that I could plan ahead financially.

Delores C.