AUTO JOCKEYS, LLC - Merrill, WI
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Auto Jockeys, LLC BBB Business Review

Auto Jockeys was established in April 2007 by Shannon Kasten and Jon Cody in the former Cities Service Station located on the corner of East Second & Douglas Streets in Merrill, WI. Shannon has 25+ years experience as a Technician, along with factory training by Mercedes, Toyota, Hyundai and Kia to name a few. Shannon and his wife Jackie reside in Kronenwetter and have two children. Jon resides in Schofield with his two children. In the spring of 2008, Jon & Shannon were joined by friend, and fellow Technician, Jared Semling. Jared brought many years of both independent shop and franchise dealership experience. Jared and his wife Jodie have two children and reside in Merrill.

In the fall of 2008, Auto Jockeys underwent a major expansion, thus doubling the size of their facility to better serve their clients. Continually wanting to improve their shop, the main office and exterior of the original shop was remodeled in 2010. Auto Jockeys has been committed to superior customer service since day one, thus NAPA Auto Parts has recognized them as an official NAPA AutoCare Center since late 2007.

Auto Jockeys values your patronage and never takes it for granted, constantly striving to provide only top quality parts and service. Our business continues to grow due to referrals from our clients, and for that we sincerely Thank You!


CUSTOMER SERVICE ACT

Here at Auto Jockeys we will provide you, “our valued client” the best service possible at every visit. We operate in an ethical manner treating clients, employees and suppliers as they should be treated. We aim to understand and measure your expectations in order to provide an enhanced client experience. We invest in our staff to provide them with training, knowledge and the most up to date equipment available to support your needs. We understand it is our job to earn your business at every visit and we will!

Our Promise…

We warranty our products and services for 2 years or 24k miles. Please ask about available 3 year or 36k mile warranties. Also, many of our parts come with lifetime warranties!

- Free shuttle service

- Understand your needs and help you get what you want from your vehicle

- Decrease vehicle breakdowns and provide real solutions should that happen

- Ensure you receive a total resolution should a concern occur

Our goal is to be the best, and for you to want to tell everyone you know what makes us different. If we ever fail to exceed your expectations contact me directly @ 715-536-1900.

Sincerely,

Jon Cody






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400 E. 2nd St - Merrill, WI (715) 536-1900 -